This policy (“Policy”) applies to the use of The Whisky Corporation’s (“TWC” or “our”) website including but not limited http://thewhiskycorporation.sg and any other associated website or internet property owned, run by, affiliated to, or promoted by TWC (the “Website”) and all electronic mail or communication services provided by TWC, including but not limited to participation in any online group discussions, bulletin boards, forums, blogs and any organized social events provided, organize or communicated through the Website; receiving and/or reading electronic newsletters; use of any other online services; use of our App and/or any person placing any Order for purchase of Goods through the Website (together with the use of and/or access to the Website, the “Services”).
By accessing or using the Website and or any Services therein, you irrevocably and unconditionally agree to be bound by this Policy.
“Personal data” means data relating directly or indirectly to an individual from which it is practicable for the identity of the individual to be directly or indirectly ascertained.
Any capitalised word not defined in this Policy shall have the same meaning in the Terms and Conditions posted on the Website from time to time.
“You” and “Your” when used in this Policy include any person who accesses the Website and submits personal data.
1. Our Commitment to Privacy
Our Policy was developed as an extension of our commitment to seek to combine the highest quality products and services with the highest level of integrity in dealing with our clients, customer and partners. This Policy is designed to assist you in understanding how we collect, use and safeguard the personal data that you provide to us and to assist you in making informed decisions when using the Website and our Services. Our Policy may therefore be amended from time to time. You should check the Policy and the Website regularly to ensure you are aware of our latest policies.
2. What Information Do We Collect?
When you visit the Website or place any order to purchase goods from TWC, we may collect two types of information from you: personal data you knowingly choose to disclose that is collected on an individual basis and the Website user information collected on an aggregate basis as you and others browse the Website.
2.1. Personal Information You Choose to Provide
You may be required to register with us prior to placing any Order to purchase Goods from us or access to part of the Services. During the registration process, we will require that you supply a unique user name and password, your name, e-mail address, and or demographic information (country, age, sex). Failure to provide such information may result in our being unable to accept your Order to purchase or access to the Services. You agree that we may store and deal with any information you provide as part of the registration process or in connection with optional contests, surveys or special offers in accordance with this Policy.
Credit Card Information
If the Website so allows and if you do decide to place an Order with us, you may need to give personal data and authorise us to obtain information from various credit services. For example, you may need to provide the following information:
• E-mail address
• Identity reference
• Credit card number and expiry date
• Telephone or fax or pager number
In addition to providing the foregoing personal data to us, if you choose to correspond further with us through e-mail, we may retain the content of your e-mail messages together with your e-mail address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
2.2. User Information
The Website may use a standard technology called “cookies” to recognize you and your access privileges on the Website as well as to collect information about how the Website is used. Information gathered by using cookies may include the date and time of visits, the pages viewed, time spent on the Website, and the web sites you visited immediately before and after the Website. This information is collected on an aggregate basis. None of this information is associated with you as an individual.
We may log IP addresses, or the location of your computer on the internet, for systems administration and troubleshooting purposes. We do not use IP address logs to track your session or your behaviour on the Website.
3. Use of Your Information and or Personal Data
We use your personal data for purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the personal data we have collected to notify you about important changes to the Website, new Services and special offers we think you will find valuable. You will be given the opportunity to notify us of your desire not to receive these offers.
3.1. The main purposes for which personal data may be used by us are:
• Processing your registration for our Services, enquiry or feedback
• Incorporation into our user database
• Provision of contacts and business details in response to enquiries and complaints
• Service surveys and Statistical Analysis
• Direct marketing
• Processing purchase of Goods, billing and payment
• Meeting requirements to make disclosure under any law applicable in or outside Hong Kong or Singapore
• Public notices
• Other related purposes
We may use your personal data both in and outside Hong Kong or Singapore.
3.2. Disclosure to Third Parties
Personal data held by us will be kept confidential but we may provide such data to:
• Banks and other financial institutions in connection with the collection of payments;
• Any personnel, agent, adviser, auditor, contractor or service provider who provides services or advice to us in connection with our operations;
• Any person under a duty of confidentiality to us;
• Any person to whom we are required to make disclosure under any law applicable in or outside Hong Kong or Singapore; and
• Any actual or proposed transferee of our business or the Website or any part of our business or Website or participant in our operations.
We may enter into strategic marketing alliances or partnerships with third parties who may be given access to personal information including your name, address, telephone number and e-mail for the purpose of providing you information regarding products and services that we think will be of interest to you. In connection with strategic marketing alliances or partnerships, we will retain all ownership rights to your personal data.
4. Protection of Your Personal Data
4.1. Information Security
We utilise encryption/security software to safeguard the confidentiality of personal data we collect from unauthorized access or disclosure and accidental loss, alteration or destruction.
4.2. Information Transmissions
Personal data or e-mail that you send to us may not be secure unless we advise you that security measures will be in place prior to your transmitting the information.
4.3. Employee Access
5. Your Personal Data Privacy Rights
5.1. Under Personal Data Privacy in or outside Hong Kong or Singapore, you have the right:
• to check whether we hold data about you and to access such data;
• to require us to correct any inaccurate data relating to you; and
• to be told our policies and practices in relation to personal data and the kind of personal data held by us.
We may charge a reasonable fee for processing any data access request.
You may address data access or correction requests, and questions or complaints to us by email: email@example.com.
5.2. Use of Personal Data in Legal Procedures
If it becomes necessary that we take legal action against you for any reason whatsoever including copyright infringement, you expressly agree that the personal data provided by you can be relied upon in identifying and taking action against you.
5.3. Data Retention
We retain personal data so long as the data is still required for the purposes mentioned above.
Your personal data is stored on our server(s) and is accessible only to authorised employees.
We reserve the right to retain copies indefinitely for our archives.
5.4. Third party Website linked to the Website
We are not responsible for the practices employed by any Website linked to or from our Website nor the information or content contained therein. Often links to other Website are provided solely as pointers to information on topics that may be useful to the users of our Website.
6. Your Consent
You also acknowledge and irrevocably and unconditionally agree that we may use third-party advertising companies to serve or track ads on our Website. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other web sites in order to measure advertising effectiveness and to provide advertisements about goods and services that may be of interest to you.
If you do want not to receive any promotional or marketing electronic messages or emails from TWC or our third-party advertising companies, you may choose to opt-out such Services by email us at firstname.lastname@example.org or utilizing our unsubscribe facility available on the Website.
8. Governing Law